Policies

This Privacy Policy explains how ForestRoot Academy collects, uses, and stores personal data when you visit data-portal.one, register for courses, or contact our newsroom.

It applies to learners, corporate coordinators, and visitors who submit forms. If you interact with us only through your employer’s account, your employer may hold additional records we never see.

We use contact details to deliver schedules, invoices, and security notices. We use attendance and assessment data to operate labs, issue certificates, and improve exercises.

We do not sell personal data. We do not use automated decision-making that produces legal effects about individuals.

We rely on infrastructure vendors for email delivery, video hosting, and ticketing. Those vendors process data under instructions and contracts that require confidentiality and security measures.

If we change a subprocessor in a way that increases risk, we will describe the change in our editorial changelog and update this section’s date.

Depending on your situation, you may request access, correction, deletion, or restriction of certain personal data. You may also object to processing that is not strictly necessary to perform our contract with you.

We verify requests to prevent impersonation. Complex requests may take up to thirty days where permitted by law.

We collect identifiers (name, email, phone if provided), professional context (employer, role), billing references, technical logs (IP address, browser type), and content you submit through forms or forums.

Optional profile fields are clearly labeled; leaving them blank does not block purchases unless a corporate contract requires them.

Questions about privacy can be sent to welcome@data-portal.one with “Privacy” in the subject line. Postal correspondence should use the Gangnam-gu address published in the site footer.

We retain transactional records for seven years where tax and commercial law in Korea expects availability. Forum posts may be retained until you request deletion, unless they are part of an unresolved dispute.

Backup systems may hold deleted data for a short technical window before overwriting cycles complete.

We enforce access controls on internal tools, require multi-factor authentication for administrators, and segment production data from lab sandboxes. No security program is perfect; we investigate credible reports promptly.

If we transfer personal data outside Korea, we rely on appropriate safeguards such as standard contractual clauses or vendor certifications, and we document the purpose of each transfer.

Services are intended for working professionals. We do not knowingly collect data from children under fourteen. If you believe a child enrolled improperly, contact us and we will delete associated records where feasible.

You agree to use ForestRoot Academy materials only for lawful professional learning inside organizations that authorize you to access directory systems. Do not share lab credentials, downloads, or recordings outside the cohort or team purchase you registered.

You must provide accurate registration details and keep your contact email current so we can send operational notices about schedule shifts or lab maintenance.

If you discover a security issue in our downloads, report it privately to welcome@data-portal.one before discussing it in public forums.

We may suspend access if we detect credential sharing, abusive behavior toward instructors, or attempts to disrupt shared lab environments.

You may stop using the services at any time. Certain provisions on liability, intellectual property, and governing law survive termination.

ForestRoot Academy publishes instructor-led and self-paced training about directory administration, identity hygiene, and related operations topics. Content is educational and does not replace vendor support, employer policies, or professional judgment.

Features such as labs, briefings, and forums may change as we update curricula. We describe material differences in editorial notes when they materially affect learning outcomes.

To the fullest extent permitted under the Republic of Korea, ForestRoot Academy is not liable for indirect or consequential losses arising from how you apply training in production environments.

Our aggregate liability for any claim relating to a calendar year is limited to the fees you paid us for the specific offering that gave rise to the claim.

Some jurisdictions do not allow certain limitations; in those cases, the limitation applies only to the extent permitted.

These terms are governed by the laws of the Republic of Korea without regard to conflict-of-law rules.

Parties will first attempt good-faith negotiation. If negotiation fails, exclusive jurisdiction rests with the courts of Seoul, Republic of Korea, unless mandatory consumer protections require otherwise.

By purchasing, registering, or using our services, you confirm that you have read this User Agreement and agree to be bound by it.

If you are registering on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Curriculum text, diagrams, recordings, and lab automation remain the property of ForestRoot Academy or its licensors. You receive a limited, non-transferable license to use materials for personal or internal learning during your active enrollment.

You may not resell, publicly repost, or create derivative works for external distribution without written permission.

We retain purchase records, attendance logs for live sessions, and support correspondence as described in our Privacy Policy. Those records help us resolve billing questions and improve schedules.

We aim to provide transcripts for new flagship recordings and readable contrast on our owned templates. If a format blocks your participation, contact us with specifics so we can propose an alternative where feasible.

Outages from cloud lab vendors, connectivity failures, or public emergencies may delay sessions. When delays exceed seven days, we will offer rescheduling options described in your purchase confirmation.

When you first visit, we offer a clear choice about non-essential cookies. Essential cookies load regardless because they keep sessions and security features working.

If you reject optional cookies, we still deliver the site, but some analytics features will not initialize.

Questions about cookies or this policy can be emailed to welcome@data-portal.one with “Cookies” in the subject line.

We group cookies into strictly necessary, functional, analytics, and preference categories. Only strictly necessary cookies are assumed by default.

Cookies are small text files stored on your device. They can remember language choices, keep you signed in, or help us understand aggregate traffic patterns.

Similar technologies include local storage keys we use to remember your cookie decision itself.

Embedded players or analytics vendors may set their own cookies when you opt in. Each vendor file lists the vendor name and purpose in our consent layer.

You can revisit your decision anytime by clearing site data for data-portal.one or by contacting us for a manual reset link.

The table below summarizes common cookies; exact names may vary slightly by release. Durations are maximums before automatic expiry.

session_id — strictly necessary — session — ForestRoot Academy. fr_cookie_choice — preferences — 12 months — ForestRoot Academy. fr_traffic — analytics — 6 months — ForestRoot Academy analytics subcontractor (if enabled).

Major browsers let you block third-party cookies, delete existing cookies, or alert you before storage. Follow your browser’s help center for step-by-step instructions.

Blocking all cookies may log you out of authenticated areas and prevent us from remembering your cookie choice, which means prompts may reappear.

When we materially change this Cookie Policy, we update the date above and post a short note in the newsroom briefs index.

Refund requests should be emailed to welcome@data-portal.one with your order reference, cohort name, and a short explanation so we can route the request to the right coordinator.

Consumers purchasing directly from ForestRoot Academy may qualify for refunds within the windows described below. Enterprise agreements may specify different windows; those contracts override this page where they clearly say so.

This policy covers tuition-style payments for scheduled courses, subscriptions to briefing passes, and downloadable kits sold on this site. It does not cover third-party exam vouchers purchased elsewhere.

No refunds are offered after you download a full lab credential pack or attend more than thirty percent of live hours, unless required by mandatory consumer law.

If you violate acceptable use rules, we may terminate access without refund.

We acknowledge requests within three business days. Approved refunds are initiated through the original payment path where technically possible.

We may offer credit toward a future cohort instead of cash refunds when you agree in writing.

For self-paced courses, you may request a full refund within fourteen days of purchase if you have not started module three. For live cohorts, you may request a full refund up to fourteen days before the first live session.

After those windows, partial credits may be available for documented medical emergencies or employer cancellations; decisions are case-by-case.

Card refunds typically appear within five to ten business days depending on your issuer. Bank transfers may take longer when cross-border conversion applies.

Please contact us before initiating a chargeback so we can resolve billing errors quickly. Chargebacks may delay access while banks investigate.

Korean consumer protection rules may grant additional rights for certain distance contracts. Nothing in this policy limits non-waivable protections.

If we cancel a cohort, you may choose a full refund or transfer to another date at no additional charge. We are not liable for incidental travel costs, but we will provide prompt notice when possible.